Venture Catalysts, an integrated incubator and accelerator platform, recently invested an undisclosed amount in seed round of funding in Delhi-based Insurance Samadhan, a tech-enabled insurance grievance redressal platform.
Catering to customers from diverse backgrounds, Insurance Samadhan allows anyone who has experienced mis-selling, fraud or claim rejection in life, health, and general insurance to file a complaint. It then filters the complaints on certain parameters executed by AI/ML and connects with respective insurance companies, Regulator, Ombudsman, Courts as required.
Since its inception in 2018, Insurance Samadhan claims it has resolved more than 13,000 complaints.
Founded by industry stalwarts Deepak Bhuvneshwari Uniyal (Co-founder and CEO), Shilpa Arora (Co-founder and COO), Shailesh Kumar (Co-founder and Insurance Head), and Sanjay Aggarwal (Co-founder and Legal Head), the startup currently operates across three verticals – Retail, Hospital/Microfinance/Corporate and Case through insurance advisors, and is registered with Startup India.