In the M&A space, Freshworks has acquired US-based customer management platform Natero. In another development, Vivek Lodha, a serial entrepreneur and director at JVS Foods, has bought out minority investors in skill development startup Capacita Connect.
Customer engagement service Freshworks, which counts Accel and Sequoia among investors, has acquired US-based customer management platform Natero Inc., it announced on Tuesday. The acquisition gives Freshworks a SaaS platform that unifies marketing, sales, support and, now, customer success, it said in a statement. It, however, did not disclose the financial details of the deal.
(picture source: DealStreetAsia)